What a Free Case Review Helps You Figure Out
A free case review is a conversation, not a commitment. Its job is to work out whether you have a claim worth pursuing and what your next step should be. You do not need the crash report, the other driver's insurance information, or a folder of records before you call — a review can start with what you remember.
A review works through a few plain questions:
- Who was at fault, and whether more than one driver or company shares the blame.
- Which motor carrier actually operated the truck, which is not always the name painted on the door.
- The injuries and losses the crash caused you, and how they are likely to unfold over time.
- The next steps, including what to preserve and which deadlines apply to your situation.
If we take your case, there is no attorney fee unless we win, and case costs are handled as set out in your written agreement. Asking for a review does not obligate you to hire anyone, and it does not guarantee that we will accept the case.
Longview Roads and the Crash Details That Matter
The City of Longview identifies Interstate 20 and U.S. 80 as its east–west connections (City of Longview, About Longview). Where your crash happened changes which details are worth writing down while they are fresh.
For an I-20 crash, note the direction of travel and the nearest exit. For a U.S. 80 intersection crash, note the cross street and the signal if you remember it. The time of day helps either way. These details help locate witnesses or nearby cameras, if any exist.
If you can read it from a safe distance, the company name and any USDOT number on the truck are worth noting too. The carrier that operated the truck matters more than the brand on the trailer, because a trailer can be pulled by a driver working for an entirely different company — a point our 18-wheeler accident page explains in more depth.
Getting the Crash Report Near Longview
For an emergency, call 911. Get medical help for injuries. Do not stay in traffic or approach a truck to gather evidence.
If the Longview Police Department worked your crash, it makes crash reports available online through a third-party service called CrashDocs, and it links the request portal from its Accident Reports page (Longview Police, Accident Reports; CrashDocs portal). Follow the department's own instructions on that page for how to request a report; availability, timing, and any fee are set by those official systems, not by this firm. A police report records what the officer observed; it does not decide who is legally responsible in a civil injury claim.
Not every crash in the Longview area is a Longview Police case. A wreck on the interstate or outside the city limits may have been investigated by the Texas Department of Public Safety, a county sheriff, or another agency, and the report comes from whoever investigated. TxDOT, the state custodian of crash records, explains that Texas Peace Officer's Crash Reports (form CR-3) are confidential and are not posted online for general public viewing; a person entitled to a copy — such as someone involved in the crash or their representative — can purchase one through TxDOT's online system and receive it by email (TxDOT, Crash reports and records; Crash Report Online Purchase System). If you are not sure which agency responded, identifying that agency is a first step, and it is one a case review can help with. You do not need the report in hand before you call.
Hit by a delivery truck in a parking lot?
The Longview Police Department states that it does not investigate traffic crashes that happen on private property or in parking lots, whether or not the property is open to the public, and it provides a self-reporting crash form to help you file a claim with your insurer (Longview Police, Accident Reports; self-reporting crash form). That form is a record for your insurance claim — it is not a police investigation or a finding of fault. If no officer investigated because the crash was on private property, that alone does not decide whether you have an injury claim; a review can still look at what happened and who may be responsible.
Which County, and Where a Case Is Filed
Longview is the county seat of Gregg County (City of Longview, About Longview). The wider Longview metropolitan planning area also reaches into parts of Harrison, Rusk, and Upshur counties, along with nearby towns such as White Oak, Gladewater, and Hallsville (Longview Metropolitan Planning Organization). Because the area crosses county lines, the county where your crash happened is not automatically the county where a lawsuit would be filed. Where a case can be brought depends on the specific facts, so the precise crash site matters both for the report search and for any later look at venue. That evaluation is part of the case review, not something to read off a map. For a crash nearer Tyler, see our Tyler truck accident lawyer page.
Evidence Worth Preserving Early
After a truck crash, some of the most useful proof sits inside the trucking company's own systems. Depending on the truck and the operation, that can include camera or dashcam footage, the vehicle's engine and event-data-recorder readings, electronic logging device (ELD) hours-of-service records, dispatch and routing records, the shipping and load paperwork, and maintenance and inspection files.
None of this is guaranteed to exist for a given truck, and access usually requires formal requests or court process. A preservation letter asks a company to hold on to the material, but it does not by itself prove a record exists, guarantee that it survives, or set a fixed deletion date — retention practices differ by company and by record. That uncertainty is the reason to ask early rather than late. Our page on truck accident evidence retention explains how those requests work and why timing matters.
Your Losses, and Dealing With Insurers
What a claim can pursue follows the evidence of your injuries and losses, not a headline figure or the size of any insurance policy. Depending on what the records support, a claim can account for documented medical bills, lost wages and reduced earning capacity, the future care a treating provider expects, and the pain and the limits the crash placed on your daily life. If a family member died, Texas allows a separate wrongful death claim for eligible surviving relatives.
Take care with insurers in the early weeks. The other driver's insurer may ask for a recorded statement or offer a quick release, and it is reasonable to get advice before you agree to either, because a signed release can close your claim for good. At the same time, your own policy likely carries its own notice and cooperation duties, so tell your insurer as your policy requires and ask a lawyer how to handle both sides. A policy limit is a ceiling on what an insurer might pay; it is not a measure of what your losses are worth. Our Texas truck insurance minimums page explains the coverage tiers that can apply to larger commercial vehicles.
Texas Deadlines and Comparative Fault
In Texas, a personal injury claim generally must be filed within two years of the date the claim accrues, which for a crash injury is often the crash date, while a wrongful death claim generally runs two years from the date of death, under Civil Practice and Remedies Code Section 16.003. Other, shorter deadlines and exceptions can apply, so have your deadline checked early rather than treat two years as a safe cushion.
Texas also applies proportionate responsibility. A person found more than 50 percent responsible for a crash cannot recover, under Chapter 33, Section 33.001; at 50 percent or less, the recoverable damages are reduced by the share of fault assigned to that person. Being under that bar does not make a claim pay out on its own — fault and damages still have to be established — and fault can be disputed, so it helps to have a lawyer involved before you discuss it.
Your case review is free. If we take your case, there is no attorney fee unless we win, and case costs are handled as set out in your written agreement. Sources checked September 13, 2026; this page is general information, not legal advice.
Not sure which agency worked your crash, or which company actually operated the truck? Those are among the first things a free case review helps you sort out.
Call (832) 250-4888